RG
Response Time Under 2 Hours

Get in Touch

Whether you need a quick answer or a full technology consultation, our team is ready to help. Reach out today and we will respond within 2 hours.

Phone

01299 333444

Location

20b Lombard Street
Stourport-on-Severn
DY13 8DR

Response Time

<2 hours during
business hours

Tell Us About Your Project

Fill in the form and a member of our team will be in touch within 2 hours. All consultations are free with no obligation.

Prefer to Talk?

Call us directly on 01299 333444 during business hours, or drop us an email at [email protected] any time.

Visit Our Office

20b Lombard Street
Stourport-on-Severn
Worcestershire
DY13 8DR

Visits by appointment. Free parking available.

Business Hours

Monday - Friday: 9:00 AM - 5:30 PM
Saturday - Sunday: Closed
Emergency support available 24/7

Frequently Asked

Quick answers to the questions we hear most often.

How quickly can you respond to my enquiry? +

We aim to respond to all enquiries within 2 hours during business hours (Monday-Friday, 9am-5:30pm). For urgent matters, call us directly on 01299 333444.

Do you offer free consultations? +

Yes, all initial consultations are completely free with no obligation. We will discuss your requirements, recommend solutions and provide a clear, transparent quote.

What areas do you cover? +

We cover 29 towns across Worcestershire, Herefordshire, Shropshire, the West Midlands, Warwickshire and Gloucestershire. Many of our services -- including cloud, cyber security and remote support -- are available nationwide.

How long does Cyber Essentials certification take? +

As Government-backed Cyber Essentials assessors, we can typically complete the certification process within 1-2 weeks, depending on your organisation's readiness. We guide you through every step.

Can you support both Windows and Apple environments? +

Absolutely. We are multi-platform specialists with expertise across Windows, macOS, Linux and mobile devices. We support mixed environments and can manage your entire IT estate regardless of platform.

Do you offer ongoing support contracts? +

Yes, we offer flexible managed service agreements tailored to your needs -- from ad-hoc support to fully managed IT. All contracts include transparent pricing with no hidden fees.

Ready to Get Started?

Let's discuss how Record Group can transform your IT infrastructure and security.